At Mustalzam.com, protecting your personal data is our priority, and we handle it with strict confidentiality. Whether you interact with our website or applications, your data is processed in compliance with the Personal Data Protection Law in Saudi Arabia, as per Royal Decree No. (M/19) dated 09/02/1443 AH and Council of Ministers' Decision No. (98) dated 07/02/1443 AH, alongside other relevant local regulations.

Personal Data We Collect:

We collect minimal personal data essential for specific processing purposes, always with your explicit consent.

1. Device or Browser Data: We process information like IP address, URL, browser, and device details to tailor the website experience to your device or browser needs.

2. Account Creation Data: To set up user accounts, we collect your first and last name, email, address, payment information, birth date, phone number, and any social login details (Google or Facebook) you use.

3. Newsletter Subscription Data: For newsletters, we process data such as your first name, last name, email address, and phone number.

4. Blog Interaction Data: When you engage with our blog, we collect data such as name, email, and IP address. This helps us optimize your experience and respond to interactions such as comments and subscriptions.

5. Online Order Data: For all online purchases, we collect and process your first and last name, email, phone number, address, and payment information to facilitate the transaction and provide post-purchase support as needed.

6. Service Application Data: If you use our service application, we collect personal details necessary to process service requests.

Legal Basis for Processing Personal Data:

Our data processing relies on various legal grounds, including:

- Your explicit consent.

- Legitimate interests when no alternative contact methods are viable.

- Compliance with the Personal Data Protection Law and other relevant regulations.

Cookie Policy:

We use cookies to enhance your browsing experience by recognizing your device and adapting our website accordingly. Please review our Cookie Policy for more information.

Data Sharing:

Your data is shared only with trusted service partners under strict contractual conditions to protect your privacy:

- External Vendors: Trusted companies that assist us with payment processing, shipping, and marketing services.

- Government Entities: As required by law.

Data Retention Period:

Your personal data is retained solely as long as necessary for its intended purpose and then securely deleted unless legal obligations dictate otherwise.

Personal Data Security:

We implement robust security measures, both technical and organizational, to protect your data from unauthorized access, modification, disclosure, or destruction. These include encrypted storage, limited access, and routine security audits.

Accessing and Modifying Personal Data:

You can view and update your personal information in your account settings. As per the Personal Data Protection Law, you have the following rights:

- Right to be Informed: You have the right to understand how we use your data.

- Right to Access: You may request a copy of your personal data.

- Right to Rectify: Correct any inaccuracies in your data.

- Right to Delete: Request data deletion unless a legal reason requires otherwise.

- Right to Withdraw Consent: Withdraw your consent for data processing if legally permissible.

Opting Out of Marketing Messages:

To stop receiving marketing messages, adjust your communication preferences in your account settings or use the unsubscribe link included in our emails.

Changes to the Privacy Policy:

We reserve the right to modify this policy as necessary. All changes will be posted on this page, and by continuing to use Mustalzam.com, you accept the updated policy terms.

Contact Us:

For any questions regarding this Privacy Policy, please reach out to us at:

E-mail: info@mustalzam.com